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Friday, 16 August 2019

Sandhurst HIVE closed from 19th August - 2nd September

 

Sandhurst HIVE will be closed from 19th August - 2nd September.  

For all enquiries including relocation please contact
Aldershot HIVE Hub:
e-mail: aldershothive@armymail.mod.uk
Tel: 01252 347650

Mindfulness - available at Aldershot Garrison


Free courses! Veterans and Families Listening Group.


Around Deepcut over the summer months






The RAF Family – experiences from around the world survey

About this survey
This questionnaire is being carried out by the RAF Families Federation as part of the Dispersed Families Project.  Our survey aims to gather information about the ‘overseas experience’ for RAF families. We would like to hear from RAF Serving Personnel and their spouses/partners who are currently overseas, or who have returned from an overseas assignment within the past 12 months.
What is the survey about?

The survey is part of a wider piece of research into the experiences of RAF families posted to overseas locations.  This research aims to investigate the extent to which these families enjoy living overseas, what challenges they have to overcome, and how well supported they feel.  The survey will ask questions about areas such as accommodation, education and welfare provision, in order to improve our understanding of these aspects of overseas living.  We estimate that this will take you about 15-20 minutes.
Why should I take part?

By taking part you will provide valuable evidence that will be used to inform future support and policy for overseas assignments within the RAF.  You may also find it helpful to share your views and read about the experiences of other families through the project report.  Those completing the survey can elect to be entered into a prize draw; one randomly selected entrant will win a £500 Flightgiftcard voucher (Terms and Conditions apply; these are available on our website).
How can I complete the survey?
Our online survey is enabled for desktop or laptop computers, tablets, and mobile phones.  However we would recommend completion on a computer wherever possible as you will find this easier and quicker.
If you are ready to complete our survey then please click on this link.

Help to Buy Midlands Summer 2019 Update





Hundreds turn out for the Midlands New Home Show

The driving rain didn’t put off eager house hunters from visiting the Midlands New Home Show held at Villa Park in Birmingham on Saturday 08 June.

Almost 500 visitors came through the doors to find out more about getting onto the property ladder – whether it was for mortgage advice, to find out about the different Help to Buy schemes or discover where new developments are being built in the Midlands; there was something at the show for everyone.

We received some really positive feedback from visitors after the event too:

“The Help to Buy Midlands team were very welcoming and friendly. I was provided with so much information from different exhibitors. Also, the Mortgage Advice Zone was very useful.” said one visitor.

In fact, 98.6% of visitors who completed our feedback survey said they would recommend this type of show to a friend or colleague who is looking to buy a home.  
We couldn’t host these shows without the support of our exhibitors and we’re pleased to see that they enjoyed the show as well:

“Fantastic event in a great venue for all things Shared Ownership and Help to Buy.  An informative and fun event.” – Registered Provider

It has been the most worthwhile event I have ever done!  Great leads!” – Mortgage Advice Company

We’ll keep you posted of any future events we’ll be hosting.



Need to call us? Make a note of our new phone options

We’ve recently updated the options on our phone lines so now it’s easier for you to get straight through to the right team:

Call us on 03458 50 20 50 and select option 2 then:
  • For Help to Buy Equity Loan queries – select option 2
  • For Shared Ownership or any other scheme queries – select option 3
  • For any other query – select option 4


Solicitors – a couple of reminders

Please send all post-completion Help to Buy paperwork to us via email to our dedicated inbox: postcompletion@orbit.org.uk

If you are attaching an Equity Mortgage document and an AP1 to your email, please submit them as separate documents, as we are only required to submit the Equity Mortgage to the Help to Buy Mortgage Administrator, Target HCA.

Please don’t post documents to us – we don’t require hard copies of any Help to Buy documentation and it takes longer to process documents received via Royal Mail, as we have to scan them to create electronic copies before we can match them to the relevant file for action.



Registered Providers – Shared Ownership update

We sometimes get questions from customers about “second applicants” on our application form.

Please remember that all persons aged 18 or over who will be living at the property must complete the “second applicant” section, even if they will not be named on the mortgage/property deeds, unless they are the applicant’s child/children.

This is so that we can assess eligibility ensuring that the total household income does not exceed £80,000 per year.
Click here to access the link to our online application form.

A quick reminder; don’t forget to notify us of your Shared Ownership completions via our online portal.  When you enter your completion information our database is automatically updated and your purchaser’s application is archived.

Click here to access the online portal.  Use the same logon that you use to access our applications database.




Do you have a great customer story to share with us?  


We love hearing stories of how happy customers found their dream home with Shared Ownership or the Help to Buy Equity Loan scheme.  They are a great way to promote these schemes and we are always on the lookout for new stories that we can promote via our website and our social media channels.

If you have a purchaser that you think would be willing to share their story with us, please email us at stakeholder.enquiry@orbit.org.uk  and we’ll take it from there.  We’ll also send them a £50 Love2Shop gift card as a thank you.

Click here to read some of our recent customer stories.



HIVE Support Relocation to Aldershot HIVE Hub


Abingdon & Bicester HIVE offices 
are now closed.
For all enquiries including relocation please contact
Aldershot  HIVE Hub:
e-mail: aldershothive@armymail.mod.uk
Tel: 01252 347650 

HIVE Support Relocation to Aldershot HIVE HUB


Hermitage HIVE office 
is now closed.
For all enquiries including relocation please contact
Aldershot HIVE Hub:
e-mail: aldershothive@armymail.mod.uk
Tel: 01252 347650

HIVE Support Relocation to Aldershot HIVE Hub

Marchwood & Thorney Island HIVE offices are now closed. For all enquiries including relocation please contact Aldershot HIVE Hub: e-mail: aldershothive@armymail.mod.uk Tel: 01252 347650

HIVE Support Relocation to Aldershot HIVE Hub


Minley HIVE office 

is now closing on the 28 Aug 19 
For all enquiries including relocation please contact
Aldershot HIVE Hub:
e-mail: aldershothive@armymail.mod.uk
Tel: 01252 347650