Due to the current COVID19 situation all Army HIVEs have been closed, however our staff continue to work from home and are available during office hours to answer your queries by email. Please do not try to phone us. If you want to ensure that you receive the very latest information including official Army COVID19 advice and guidance to Serving Personnel and their Families, please sign up using the ‘Follow by Email’ link. We abide by the Data Protection Act and you can withdraw your permission to receive our emails at any time by using the unsubscribe link found at the bottom of every update email you receive.


Friday, 3 April 2020

The British Army Recruitment And Training

The British Army is still recruiting. The process will continue ‘virtually’ during the period time we have paused face-to-face recruiting activity as a precaution. Further information or a list of FAQs on recruiting can be found at https://apply.army.mod.uk/covid19 
The Army Training Regiments in Pirbright and Winchester; the Infantry Training Centre in Catterick, and the Army Foundation College in Harrogate have all announced a pause in training until May.
Everything will start again as soon as conditions allow. Any recruits in training will retain their place in training. Those who are due to start training will be given a new start date as soon as possible. All other candidates will be kept informed as the situation develops.

BBC Bitesize Daily Lessons Coming Soon

Beginning Monday 20 April, BBC Bitesize will publish daily online lessons for all ages. We'll also have a new dedicated TV channel full of learning content, podcasts on BBC Sounds and loads of educational video on iPlayer.

Click the link to learn more about home learning.

Get Safe On-Line - Coronavirus Related Scams and Working From Home Safely

Read our expert online safety advice about avoiding online Coronavirus-related scams and working safely from home during the outbreak.


Little Troopers: April is the Month of the Military Child

April is the international month of the military child and we want you to get involved and help us celebrate all of your gorgeous Little Troopers!

Most of us are spending more time with our children than we have in a long time with schools closed and the Easter Holidays coming upon us.

Don't fear as Little Troopers have lots planned including some extra special competitions and giveaways.

To read more online, and access all of Little Troopers' resources, CLICK HERE

DIO SFA FAQ's - Updated Thursday 2nd April

To read this latest update online,

To visit the SFA section on the Gov.uk website,

Relate - COVID19 Advice and Information

The coronavirus outbreak is leading to big changes in the way we live our everyday lives. Our relationships will be hugely important for getting us through this but self-isolation, social distancing and other concerns may also place them under added pressure.

Relate have written blog articles and compiled advice & tips for helping your relationships stay healthy during the pandemic.

To read these online, CLICK HERE

Thinking Of Buying A Car Or A House? Tips From The Armed Forces Covenant Team

Thinking of buying a new car?
A Personal Contract Purchase (PCP) is an increasingly popular way for people to fund a car; 80% of new car sales in the UK are funded by PCPs. However, we have had a number of cases recently where Service Personnel have taken on a PCP, only to be posted overseas. As finance companies (who will own the vehicle) won’t allow a vehicle to be taken abroad, this means that the Service Person will either have to hand the car back before the end of the agreement, paying a hefty penalty charge, or leave the car in the UK for the duration of the agreement, continuing to pay the monthly charge.

The Armed Forces Covenant Team are engaging with the Finance Leasing Association to see if a new protocol for service personnel can be developed. However, in the meantime, all service personnel are advised to think very carefully before signing up to a PCP. Do make sure the dealer knows that you are in the Armed Forces and that you have a liability to serve overseas, keeping a record of all communication. Can you guarantee that you’ll be in the UK for the duration of the agreement? A good explanation of the PCP is at MoneySavingExpert.com, with useful links to alternative ways of financing vehicles too. These might be more appropriate for Service Personnel. To visit the MSE website, CLICK HERE

Or thinking of buying a house?
On a similar note, the Armed Forces Covenant Team had a case recently of a Service family who had signed up to a fixed rate mortgage agreement, assuming they had two years in post. The Service Person was subsequently assigned elsewhere so they decided to sell the house, moving into SFA.

Because they were still in the fixed rate term they were required to pay a hefty early mortgage repayment charge. The Team are engaging with the mortgage provider on their behalf, but the lesson learned is that people should be wary about taking out a fixed rate mortgage if there is any chance of them moving during the term of the mortgage.

Coronavirus COVID-19 Update

In light of the ongoing Coronavirus (COVID-19) situation, the PAX team is working hard to continue the best service we can whilst also safeguarding you and our colleagues. All PAX and Valo (PAX distributors/presenters) colleagues are now working from home until further notice and are using the latest technology to connect with Units and Policyholders, to provide information and assistance where required.
Both the MOD contracted PAX plans are fully open and operating as normal. The position of the plans relating to Covid-19 is as below.
PAX Personal Accident and Optional Life and Critical Illness Policy:
Part One A Personal Accident
Q Is there cover for death as a result of Covid19 under this section of the Policy? A No. This section provides cover for death or disability as the result of an accident and not a sickness or disease.
PAX Part Two - Optional Life (death by natural causes) and Critical Illness Extension
Q Is there cover for death as a result of Covid19 under this additional section of the Policy? A Death as a result of COVID-19 under any existing cover would be classed as death by natural causes subject to the policy terms and conditions. For any new applications for cover, attention should be paid to the health questions and the need to answer these honestly and accurately in order for cover to be valid.
The PAX Personal Accident and Optional Life and Critical Illness Plan is fully open to new applications and is operating as normal. You can apply to join, change/extend or cancel cover at any time. Every Unit HR office should have a supply of PAX brochures and Enrolment Certificates.
If you need any assistance, please contact PAX Customer Services on 0800 212 480 -Select Option 1 or contact your Unit HR Office.
PAX Life:
Q Is cover for death as a result of Covid-19 included under this policy? A Yes. Cover is subject to the normal Terms and Conditions of the policy.
The PAX Life Plan is fully open to new applications and is operating as normal. Applications are on line via www.aiglife.co.uk/Paxlife
You can apply to join, change or cancel cover at any time.
If you need assistance or have any queries, please contact PAX Life on 0345 266 0565

Thursday, 2 April 2020

Royal British Legion

Please see link below

Our response
to the Covid-19 

During the coronavirus outbreak the health and well-being of the people we support, our staff, members, and volunteers is, and will remain, our priority.

Update from National Express Coaches

In line with Government advice on Covid-19, we have been running a reduced network for essential travel only. However, as more people rightly stay at home, we will be taking the following actions:
From 23:59 on Sunday 5 April all of our coach services will be temporarily suspended until further notice 

With immediate effect we are no longer selling coach tickets on our website or through any sales channels for journeys after this date.

For those of you that have an upcoming journey with us, if you would like to amend your booking, you can do so for free, for travel any time in the next 12 months. There is no need to contact us straightaway, just complete our ticket amendment form before your original outward journey.

If you do not wish to amend your ticket to another date, we will fully refund you. If you haven’t already done so, please complete our refund form and we will process your refund within 28 days.

If you have already contacted us about an amendment or refund, you do not need to contact us again. Our customer service team is working extremely hard to process the high number of requests in order of date received. All refunds will be verified and processed within 28 days. If you have any questions please visit our Covid-19 FAQs.

Our drivers, customer service teams, customer contact centre and the wider National Express team have been working incredibly hard to keep our services running safely. I want to thank them for their efforts and will continue to do all I can to support everyone who works in our business at this challenging time.

Please stay safe and well and, when the time is right, we look forward to welcoming you back on board.

Chris Hardy
Managing Director
National Express UK Coach